Service Engineering Specialist

3 weeks ago

Winnipeg, Manitoba, Canada New Flyer Full time
Job Title: Service Engineering Specialist

New Flyer is a leading manufacturer of heavy-duty transit buses, and we're seeking a skilled Service Engineering Specialist to join our team. As a key member of our service engineering team, you will be responsible for determining root cause and corrective action for issues affecting our products in service.

Key Responsibilities:

  • Lead the execution of commissioning activities, both onsite and/or remote, to ensure seamless product integration.
  • Create and evaluate service bulletins and instructions by collaborating with subject matter experts and suppliers.
  • Investigate and resolve product issues of varying complexity by working with vendors and the engineering team to implement recommended solutions.
  • Develop diagnostic tools to enhance serviceability and provide support to field staff and customers.
  • Communicate technical issues and resolutions effectively to internal and external stakeholders.
  • Supply the Technical Publications Department with updated information for manuals and suggest improvements.

Requirements:

  • Registered or eligible to be registered as an Engineer in Training, Professional Engineer, or Certified Engineering Technologist – Electrical.
  • 1-2 years' experience with troubleshooting electrical/electronic, software/firmware, or process failure modes.
  • 1-2 years' experience in PLC programming and familiarity with real-time service and diagnostic tools.
  • Excellent communication skills and ability to explain technical concepts to both technical and non-technical audiences.
  • Ability to prioritize and execute multiple tasks in parallel.
  • Excellent attention to detail and ability to produce clear and concise written documents.
  • Proficient with MS Office.

Why Join New Flyer?

We exist to move people, and our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient, and reliable. As a Service Engineering Specialist, you will play a critical role in ensuring our products meet the highest standards of quality and performance.

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