Network Systems Assistant

1 month ago

Milton, Ontario, Canada Freedom Graphic Systems, Inc. Full time
Job Title: Network Systems Assistant

Freedom Graphic Systems, Inc. is a leading direct mail marketing provider in the United States. We are seeking a skilled Network Systems Assistant to join our team.

Job Summary:

The Network Systems Assistant will assist with all aspects of network administration, including servers, desktop systems, communications, hardware/software, and peripheral systems. This role reports to the Director of Information Technology and will work closely with Senior Network Administrators, other IT staff, and end-users.

Key Responsibilities:
  • Support network administration, including endpoint backups, access control, user and endpoint administration, e-mail and internet access, peripheral systems, and applications support
  • Hardware and software administration to ensure optimal deployment of resources
  • Investigate user problems, identify their source, determine possible solutions, test, and implement solutions
  • Install, configure, and maintain personal computers, ethernet networks, network cabling, and other related devices
  • Develop and conduct various training and instruction for system users on operating systems and other applications
  • Network monitoring for availability and performance issues
  • Perform network and system maintenance programs
  • Deploy and configure network hardware and software per change management standards
  • Document network problems and resolutions for knowledgebase
  • Participate in on-call rotation with Network Administrators
Requirements:
  • Strong knowledge of a Windows server and desktop environment
  • Knowledge of setting up remote access for users
  • Ability to support network peripheral devices
  • Strong technical aptitude and ability to research & solve complex issues independently
  • Maintain confidentiality with regard to the information being processed, stored, or accessed by the network
Working at Freedom Graphic Systems, Inc.

We are a leader in the direct mail space, investing in technology and resources to facilitate innovative ideas. Our team is dedicated to providing exceptional service and support to our customers.

We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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