Business Systems Efficiency Specialist

2 weeks ago


Montreal, Quebec, Canada Vortex Aquatic Structures Full time

The Business Systems Efficiency Specialist will leverage expertise in software programs and business strategies to maximize efficiency in processes and share information through business systems at Vortex Aquatic Structures. This involves improving and optimizing current systems and creating new ones to support the company's strategies.

Collaborating with business leaders and end users, the specialist will determine needs and develop solutions for Vortex Systems. Participation in new development, maintenance, ongoing support, and testing ensures systems meet business and team needs.

At Vortex, we pride ourselves on creating innovative aquatic structures that bring communities together since 1995. With 8,000 custom installations across 50 counties and 5 continents, we're passionate about delivering exceptional experiences.

Key Responsibilities
  1. Translate requirements into user stories and acceptance criteria for development, testing, and deployment activities.
  2. Define project requirements by identifying milestones, phases, and elements; forming project teams; establishing project budgets; and ensuring technical feasibility.
  3. Monitor project progress by tracking activities and coordinating upgrades and new functionality with internal and external teams.
  4. Supervise external consultants and partners throughout project implementation.
  5. Provide references for users by writing and maintaining user documentation and training users.
Skills and Competencies
  1. Ability to lead projects and incidents to resolution in partnership with internal and external resources.
  2. Proven experience in Gap Analysis and Requirements Gathering.
  3. Strong collaboration skills, attention to detail, and ability to work on multiple projects concurrently.
  4. Good understanding of software architecture and documentation.
  5. Dynamics 365 and Business Central experience a plus.
Experience and Training
  1. Bachelor's degree in computer information systems, business administration, or related field.
  2. 3-5 years' experience as a System Analyst or IT Project Manager.
  3. Company-paid training and education reimbursement.
  4. Free on-site gym and parking.


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