Optical Retail Store Leader

2 months ago

Toronto, Ontario, Canada EssilorLuxottica Group Full time
Store Manager Job Description

Requisition ID: 856526

Store #: LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a leading optical retailer in North America, with a strong presence in the eyewear industry. As a Store Manager, you will play a critical role in delivering exceptional customer experiences and driving business results.

Key Responsibilities:

  • Lead a team of optical professionals to provide outstanding customer service and sales support.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability.
  • Manage store operations, including inventory management, visual merchandising, and store appearance.
  • Collaborate with the Doctor of Optometry business partnership to drive exam growth and retention.
  • Ensure compliance with company policies and procedures, including safety protocols and inventory management.

Requirements:

  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge of operations, processes, and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers, and calculators
  • Ability to manage time under aggressive deadlines

Preferred Qualifications:

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard

Employee Benefits:

EssilorLuxottica Group offers a competitive compensation package, including a first-class total rewards program. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer:

EssilorLuxottica Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.

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