Benefits Specialist
1 week ago
Job Description
We are seeking a skilled Benefits Specialist to provide exceptional service and support to our valued clients. This exciting role involves investigating complex issues, managing client escalations, and developing strong relationships with clients and insurance companies.
Key Responsibilities:
- Develop and maintain relationships with clients and multiple insurance companies
- Provide day-to-day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activities
- Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
- Independently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
- Provide support to Account Managers, including the set-up of new groups, client service, and administration
- Maintain security and confidentiality of client information
- Provide benefit plan administration training for new and existing clients
- Assist clients with claims and online processing
- Coordinate timely preparation and delivery of necessary client materials
Requirements:
- 2+ years of experience in the group benefits industry
- 2+ years of experience in a client-focused environment with a commitment to service excellence
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
At People Corporation, we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
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