Security Operations Coordinator
1 week ago
Job Summary:
As a Security Operations Coordinator at Paladin Security, you will be responsible for overseeing the state-of-the-art healthcare Control Centre. Your role will involve monitoring various systems, including fire and life safety, access control, and CCTV. You will also assist in tracking and deploying security staff and handle a variety of dispatch duties, such as incident call taking.
Key Responsibilities:
Dispatch security guards to incidents, requests for assistance, emergencies, etc.
Maintain control of access to and from the property
Log details of radio transmission, telephone calls, and verbal instructions
Direct backup support as necessary
Inform management of major incidents
Maintain the Camera Surveillance System
Answer all incoming security telephone lines, including the complex emergency telephone line
Ensure that security operations occur consistently with policy and procedures
Requirements:
Must demonstrate a high degree of professionalism
Must have at least 1-2 years of prior dispatch or industry-related experience
Experience in healthcare is considered an asset
Must have a strong command and fluency in the English language, both written and verbal
Must be able to work in a fast-paced dynamic environment
Must be able to handle stress and pressure and make sound decisions under duress
Must demonstrate high attention to detail and observational awareness
Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
What You Need to Succeed:
A minimum 1-2 years of dispatch experience
A working knowledge of the Occupational Health & Safety Act
Knowledge of the Trespass to Property Act
Previous dispatch experience in the emergency services setting, such as Police, Fire, EMS
Pre-requisites:
Immunization Record (Measles, Mumps, Rubella, Varicella, and TB skin tests 1 and 2)
Valid Ontario Security Guard Licence
Valid First Aid & CPR Lvl C
Vulnerable Sector Check
COVID Double Vaccination
Additional Requirements:
Must be able to commute to Toronto for pre-deployment training (4 training days, Monday to Friday)
Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB) from ASP provider. Other security providers different than the ASP will not be allowed, and the applicant will have to enroll in Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.
Why Paladin?
Opportunities for advancement and growth
Free Uniforms
Security license reimbursement
Dry cleaning and hemming/tailoring allowance
Paid vacation and sick days
Additional perks
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