Security Operations Coordinator

4 weeks ago


Toronto, Ontario, Canada Paladin Security Full time
Job Title: Security Operations Coordinator

Paladin Security is seeking a highly skilled Security Operations Coordinator to join our team. As a key member of our security operations team, you will be responsible for overseeing the state-of-the-art healthcare control center, monitoring various systems, and handling dispatch duties.

Key Responsibilities:
  • Dispatch security guards to incidents, requests for assistance, and emergencies
  • Maintain control of access to and from the property
  • Log details of radio transmissions, telephone calls, and verbal instructions
  • Direct backup support as necessary
  • Inform management of major incidents
  • Maintain the camera surveillance system
  • Answer all incoming security telephone lines, including the complex emergency telephone line
  • Ensure security operations occur consistently with policy and procedures
Requirements:
  • High degree of professionalism
  • At least 1-2 years of prior dispatch or industry-related experience
  • Experience in healthcare is considered an asset
  • Strong command and fluency in the English language, both written and verbal
  • Ability to work in a fast-paced dynamic environment
  • Ability to handle stress and pressure and make sound decisions under duress
  • High attention to detail and observational awareness
  • Strong interpersonal skills and emotional intelligence, with the ability to work productively and efficiently in a team
What You Need to Succeed:
  • Minimum 1-2 years of dispatch experience
  • Working knowledge of the Occupational Health & Safety Act
  • Knowledge of the Trespass to Property Act
  • Previous dispatch experience in the emergency services setting, such as police, fire, or EMS
Additional Requirements:
  • Ability to commute to Toronto for pre-deployment training
  • Ability to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB) from an ASP provider
Why Paladin?
  • Opportunities for advancement and growth
  • Free uniforms
  • Security license reimbursement
  • Dry cleaning and hemming/tailoring allowance
  • Paid vacation and sick days
  • Additional perks

Paladin Security is committed to providing a workplace culture of respect, inclusion, and diversity. We believe in promoting from within and respecting people and their differences. If you think you have what it takes to join our team, we want to meet you.



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