Senior Retail Operations Manager

2 weeks ago


Cochrane District, Canada HAPPY'S LIQUOR Full time

We are seeking a Senior Retail Operations Manager to oversee the daily activities of our retail stores. This role is responsible for ensuring that all operations run smoothly and efficiently, including sales, inventory management, and customer service.

Job Summary

The Senior Retail Operations Manager will be responsible for leading a team of store managers and staff to achieve sales targets and improve customer satisfaction. The ideal candidate will have excellent leadership skills, strong analytical abilities, and experience in retail operations.

Key Responsibilities:

  • Lead and manage a team of store managers and staff to achieve sales targets and improve customer satisfaction
  • Develop and implement operational strategies to improve efficiency and reduce costs
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with the buying team to ensure effective inventory management
  • Implement and maintain high standards of customer service across all stores
  • Ensure compliance with company policies and procedures

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3-4 years of experience in retail operations, preferably in a senior management role
  • Proven track record of improving sales and customer satisfaction
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions

Salary: $55,000 - $65,000 per year

HAPPY'S LIQUOR offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

This is a full-time position, working on-site at one of our retail stores. We require the ability to work independently and as part of a team, with excellent time management and organizational skills.

Please note that this job description is not an exhaustive list of responsibilities. You may be required to perform other duties as needed.



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