Business Transformation Specialist

3 weeks ago

St Albert, Alberta, Canada Randstad Canada Full time
Business Consultant Job Description

Are you passionate about advancing User Experience and driving organizational change? Our client, a forward-thinking government agency in Edmonton, is seeking an experienced Business Consultant to lead the development of a holistic strategy and approach for implementing changes related to planning and budgeting in alignment with the organization's policies, procedures, cultures, and norms.

Key Responsibilities:
  • Work directly with the Planning and Budgeting project team, 1GX staff, and key partners to develop and implement a change management strategy.
  • Develop and implement a comprehensive communications strategy for the Planning and Budgeting project.
  • Collaborate with the 1GX training team to ensure that the training strategy is aligned with the change management strategy.
  • Participate in various project activities, such as design sessions, test script reviews, User Acceptance Testing, to gain additional knowledge on potential areas of change resistance or identify areas of additional focus for change activities.
  • Develop, implement, and monitor Key Performance Indicators (KPIs) to understand adoption rates and make recommendations on adjustments to the change management activities that may be required.
  • Develop and present engaging presentations for a variety of stakeholders across all levels of government with wide-ranging knowledge of the budgeting process.
Qualifications:
  • Mandatory Qualifications:
    • M2PROSCI or CCMP certification.
  • Work Experience:
    • At least 3 years of experience conducting change impact analysis.
    • At least 4 years of experience developing and delivering communications and presentations at multiple levels of an organization.
    • At least 5 years of experience developing and delivering training materials.
    • At least 6 years of experience in a change management role, applying change management principles, methodologies, and tools for implementing change programs.
    • At least 7 years of experience with business writing, communication, and documentation.
    • At least 8 years of experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation.
    • At least 9 years of experience providing strategic advice related to organizational structure, roles, and skillsets required to ensure successful delivery of public sector outcomes.
  • Desirable Qualifications:
    • Ability to learn quickly, problem solve, troubleshoot, work independently, and as part of a team.
    • Ability to manage stress and conflict.
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.
    • The ability to establish and maintain effective working relationships with team members, management, and vendors.
    • Experience creating flowcharts/diagrams/analyses, including but not limited to activity, process flow, data flow, entity relationship, mind map, roadmap/plan, gap analysis, organizational chart, SWOT analysis, RACI matrix, UI wireframes, user personas/journey maps.
    • Experience developing change management deliverables, including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans.
    • Experience in managing projects in an organization of comparable size and complexity to the GoA.
    • Experience leading an organization through a large-scale technology change impacting all levels of the organization.
    • Experience using analytical and problem-solving skills to plan and design creative solutions.
    • Experience with business plans, mandates, strategic priorities, objectives, and/or programs of 1GX.
    • Experience with written and verbal communications, including specific experience in drafting strategic business and technical documentation.
Summary:

Join our client and be part of a groundbreaking initiative to redefine how digital health services are delivered in Alberta. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately.

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