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Client Success Manager

2 months ago

Toronto, Ontario, Canada Buyapowa Full time
{"h1": "Unlock Your Potential as a Client Success Manager at Buyapowa", "p": "At Buyapowa, we're on a mission to revolutionize the way brands acquire and retain customers. As a Client Success Manager, you'll play a critical role in driving growth and delivering exceptional results for our clients.

As a key member of our Client Success team, you'll be responsible for managing a portfolio of clients across Canada and the USA. Your primary objective will be to ensure seamless campaign execution, analyze data to inform strategic recommendations, and build lasting relationships with key stakeholders.

If you're a self-starter with a passion for technology and a knack for building strong relationships, we want to hear from you.

**Key Responsibilities:**

* Manage client campaigns from launch to completion, ensuring timely and successful execution
* Analyze data to identify trends and opportunities for growth, and develop strategic recommendations to drive client success
* Build and maintain strong relationships with key stakeholders, including client decision-makers and internal teams
* Collaborate with our Product team to incorporate client feedback and drive product innovation
* Participate in contract renewal and extension opportunities, and identify risks to mitigate churn

**What We Offer:**

* A dynamic and entrepreneurial work environment that encourages innovation and creativity
* Opportunities for professional growth and development, including a personal learning budget and equity incentive plan
* A comprehensive wellness program, including an annual wellness budget and flexible working arrangements
* A remote-work ready culture that prioritizes work-life balance and flexibility

**Requirements:**

* 2+ years of experience in enterprise account management or client success within SaaS organizations
* Self-starter with a "no task is too small" attitude and a passion for building strong relationships
* Confident with data and reporting, and able to analyze complex information to inform strategic decisions
* Highly motivated to drive their own success and achieve individual objectives

**Bonus Points:**

* Account management experience or qualifications
* Educated to a degree level

If you're ready to take your career to the next level and join a team that's passionate about innovation and growth, apply now

**About Buyapowa:**

Buyapowa is a global leader in referral marketing, helping brands acquire and retain customers through our cutting-edge platform. We're a dynamic and entrepreneurial team that's passionate about innovation and growth.

**Why Join Us:**

* Be part of a team that's shaping the future of marketing
* Work with a talented and diverse team that's passionate about innovation and growth
* Enjoy a comprehensive benefits package, including a wellness program and flexible working arrangements

**Ready to Apply:**

If you're a motivated and results-driven professional with a passion for client success, we want to hear from you. Apply now to join our team and take your career to the next level"}