System Analyst

1 week ago

Owen Sound ON, Canada UNAVAILABLE Full time
Job Summary

We are seeking a highly skilled System Analyst to join our Corporate Services team at Ontario Health atHome. As a key member of our team, you will be responsible for developing and maintaining networks and systems across our organization.

Key Responsibilities
  • Develop, design, install, configure, maintain, and troubleshoot all building and wide-area network communications.
  • Monitor and manage network and server security.
  • Perform regular Windows updates and system/software patching to all hosted systems.
  • Manage service level agreements and implement large and small-scale disaster recovery plans to ensure uptime of networks, applications, and servers.
  • Develop and conduct staff-used software and VOIP system end-user training.
  • Draft user manuals and/or documents processes and procedures.
  • Administer and maintain Ontario Health atHome systems (e.g., Storage Attached Network) and troubleshoot high-risk concerns (e.g., server down).
  • Respond to facility needs as required.
  • Provide service desk assistance to ensure client satisfaction.
Requirements
  • Greater than two (2) year Post-secondary diploma in Information Systems or a related field.
  • ITIL Foundations Certification an asset.
  • Greater than one (1) years' relevant experience.
  • Previous experience in an information technology support capacity.
  • Basic knowledge of Ontario Health atHome business strategies, objectives, priorities, and programs, and related Business Solutions and Information Technology priorities and plans.
  • Basic knowledge of the evolving role of Ontario Health atHome, and the issues and priorities within the healthcare sector and how these impact technology and networks.
  • Good knowledge of LAN/WAN and IP technologies, networked servers, and appliances/equipment and networking design.
  • Good knowledge of management information systems, technology, and software.
  • Knowledge of data privacy legislation, laws, and practices and security requirements as they relate to privacy.
  • Understanding of the impact on client service delivery of changes and interruptions to applications.
  • Advanced knowledge of internet searching and navigating.
  • We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
Preferred Qualifications
  • Knowledge of services provided by Ontario Health atHome.
  • Ability to speak French or another second language.
What We Offer
  • Attractive comprehensive compensation packages and benefits.
  • Valuable development opportunities.
  • Membership in a world-class defined benefit pension plan.
About Us

We are Ontario Health atHome, a leading healthcare organization committed to delivering responsive, accessible, integrated, patient-centered care. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to achieve our mission.

We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

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