Customer Service Representative

4 weeks ago


Laval, Quebec, Canada Randstad Canada Full time
Job Summary
Are you a customer service professional looking for a new challenge? Do you have experience working in a fast-paced retail environment? We are seeking a skilled Counter Clerk to join our team at Randstad Canada.

Key Responsibilities
- Provide exceptional customer service to clients by telephone, face-to-face, or email
- Take and follow up on orders in the system
- Collaborate with suppliers to resolve inventory issues
- Offer superior customer service by answering questions about warranties, part quality, and usage
- Enter orders into the SAP system

Requirements
- Bilingualism in English and French, with many suppliers outside the province
- Excellent customer service skills
- Previous experience as a counter or floor clerk
- Ability to learn and work independently
- Strong multi-tasking skills
- Ability to work on-site at the Laval office

What We Offer
- Competitive salary starting at $22/hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- Life and disability insurance
- Group RRSP with employer contribution
- Paid vacation
- On-site parking and gym
- Company events
- Permanent position with a stable schedule

About Us
Randstad Canada is committed to fostering a diverse and inclusive workplace. We are dedicated to creating opportunities for all employees and promoting a culture of equity, diversity, and inclusion.

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