Site Reliability Engineering Team Lead

3 weeks ago


Mississauga, Ontario, Canada KUBRA Full time

We are seeking a seasoned Site Reliability Engineer to lead our DevOps team in optimizing our customer experience management platforms. As a key member of our team, you will leverage your technical expertise to identify potential issues, resolve complex problems, and drive technical discussions.

Key Responsibilities
  • Guide the DevOps team in implementing automation and observability to achieve low mean time to recovery (MTTR) for service-impacting incidents.
  • Participate in the Architectural Review Process for new and existing services, ensuring compliance with high-availability, observability, security, and cost efficiency standards.
  • Lead root cause analysis for major incidents, communicating with senior stakeholders, driving problem-solving, and debugging using best practice techniques.
Requirements
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.
  • 5+ years of experience in site reliability engineering or a related field.
  • Proven leadership and team management skills.
  • Experience with systems programming languages, such as Go or Python, and shell scripting.
  • Hands-on experience with Kubernetes management within AWS EKS.
  • Experience with CI/CD automation tools, such as CircleCI and ArgoCD.
  • Experience with monitoring and logging using tools like Prometheus, Grafana, Open Telemetry, CloudWatch, and Honeycomb.
About the Role

This is an excellent opportunity to join KUBRA, a leading provider of billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions. Our office offers a casual work environment, competitive compensation, and a stellar benefits program.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications.



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