Hotel Operations Supervisor

2 weeks ago


Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

At BC LTD DBA Holiday Inn Express & Suites, we are seeking a skilled Hotel Operations Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

The ideal candidate will have a strong background in customer service and hotel operations, with the ability to multitask and work in a fast-paced environment. Key responsibilities will include:

  • Establishing work schedules and procedures to ensure smooth hotel operations
  • Performing same duties as workers supervised to maintain a high level of service quality
  • Preparing and submitting reports to management on hotel performance and guest feedback
  • Resolving work problems and providing technical advice to team members
  • Assisting clients/guests with special needs and ensuring their comfort and satisfaction
  • Co-ordinating, assigning and reviewing work to ensure efficient use of resources
  • Requisitioning materials and supplies to maintain a well-stocked hotel

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for hotel operations, we encourage you to apply for this exciting opportunity.



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