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Computer Science Support Professional

2 months ago

Québec, Quebec, Canada beBee Professionals Full time
Job Title: Virtual Support Associate for Technology

We are seeking a highly skilled Virtual Support Associate for Technology to join our team at BeBee Professionals in Quebec City.

Job Summary:

The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to customer inquiries.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot technical issues and provide solutions to customer inquiries
  • Work independently to resolve customer issues in a timely manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • Bachelor's degree in Computer Science or a related field
  • Experience in customer service and technical support
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Health and dental insurance
  • Vacation time
  • 401K plan

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.