IT Support Analyst
4 weeks ago
We are seeking a highly skilled IT Support Analyst to join our team at beBee Professionals. The successful candidate will be responsible for providing technical assistance to our customers and employees.
The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. The candidate should also have excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.
Key Responsibilities:
Respond to customer inquiries and troubleshoot technical issues
Provide technical support and maintain customer records
Document customer interactions and provide feedback to management
We offer a competitive salary and benefits package, including health and dental insurance, vacation and sick leave, and a 401(k) plan.
Requirements
Bachelor's degree in Computer Science or a related field
Experience in customer service and technical support
Excellent problem-solving skills and ability to work independently
Strong communication and interpersonal skills
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