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Insurance Claims Specialist
2 months ago
We are seeking a highly skilled Claims Examiner to join our team at MSH Americas - Diot-Siaci Group. As a Claims Examiner, you will play a critical role in managing a large case load, multitasking, and meeting deadlines.
Key Responsibilities- Claims Processing: Assess claims accurately, interpret policies, and collaborate effectively with the team to ensure timely and efficient processing.
- Customer Service: Provide top-notch customer service in processing claims, handling inquiries, and resolving complaints.
- Communication: Communicate decisions to stakeholders, including claimants, providers, agents, brokers, and other departments.
- Documentation: Maintain detailed claim documentation, including records of interactions and decisions.
- Compliance: Ensure compliance with regulations, policies, and procedures.
- Education: High school diploma or equivalent.
- Experience: 2-3 years of travel insurance or medical claims processing experience.
- Language: English/French bilingualism.
- Skills: Analytical and problem-solving skills, proficiency in Microsoft Office, excellent communication skills, time management and organizational skills.
- Certification: Alberta Adjuster License.
- Hybrid Work Environment: Enjoy a flexible work schedule with the option to work from home.
- Benefits: Comprehensive health benefits, employee assistance and wellness programs, RRSP matching, and more.
- Professional Development: Opportunities for growth and skills development, tuition reimbursement, and career advancement.