Residential Property Management Representative

4 weeks ago


Richmond, British Columbia, Canada CAPREIT Full time

Are you a customer-focused individual who enjoys interacting with people?

Do you want to build a rewarding career in residential property management with a growth-oriented company?

This is an onsite position located in a desirable area.

We are a company that owns and operates high-quality rental communities across Canada.

We offer our residents attractive, comfortable, and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets.

We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

This role is ideal for someone who is enthusiastic, customer-oriented, and enjoys interacting with people.

As our frontline liaison, you will build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

You will own the leasing process from initial inquiry to onboarding of new residents.

Proactively monitor vacancies and achieve leasing targets.

You will collect payments, inspect the property, and facilitate resident moves and maintenance requests.

To succeed in this role, you will need:

  • 1-2 years' experience in customer service, sales, office administration, or a related field.
  • High school diploma or equivalent.
  • Proficient with MS Office. SAP knowledge is an asset.
  • Well-developed English oral and written communication skills.
  • Ability to work evenings and weekends when needed to meet business requirements.
  • Proven ability to address concerns and achieve performance targets.
  • Strong problem-solver with effective negotiation skills.
  • Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
  • Valid driver's license, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

As a Leasing Specialist at CAPREIT, you will be rewarded as follows:

  • Expected starting salary range $44,000 - $47,000 per annum.
  • Starting at 3 weeks' paid vacation.
  • Flexible Health, Dental & Vision Benefits.
  • Employee Savings Plan.
  • Employee & Family Assistance Plan.
  • Learning & Professional Development.


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