Insurance Risk Manager

1 month ago


Dieppe, Canada Gallagher Full time
About the Role

We are seeking a skilled Client Service Representative to join our commercial lines team. As a key member of our team, you will be responsible for delivering exceptional client service and ensuring the success of our clients' businesses.

Key Responsibilities
  • Assist the Producer in client service duties
  • Review and prioritize weekly renewals
  • Handle daily phone calls, emails, and mail with a focus on timely responses to client queries
  • Meet with team members to discuss challenges and provide guidance
  • Assist with marketing of accounts and attend client meetings as necessary
  • Problem-solve regarding different coverages, ratings, claims, and competition
  • Perform administrative tasks related to client service, including recording notes, instructions, new submissions, renewal submissions, letters, and claim reporting
  • Manage activities in EPIC and handle claim notices with timely reporting to carriers
  • Other duties as assigned
About You

We are looking for a candidate with a high school diploma or equivalent and 1+ years of related experience. A relevant license is preferred. The ideal candidate will possess an understanding of the insurance brokerage business and customer service processes/tasks.

Benefits

Gallagher offers a competitive salary, great teams, and exciting career opportunities, along with a wide range of benefits. These include flexible medical and dental coverage, life insurance, retirement savings, and an employee stock purchase plan. Other benefits include educational expense reimbursement, employee assistance programs, and opportunities for flexible work arrangements.



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