Senior Retail Operations Manager
6 days ago
We are a leading company in the collectibles and accessories industry, committed to delivering exceptional customer experiences. Our team is passionate about creating a positive work environment that fosters growth and innovation.
Job Title: Senior Retail Operations ManagerEstimated Salary: $60,000 - $80,000 per yearKey Responsibilities:- Strategic Planning: Develop and implement daily operations strategies to drive business growth and improve customer satisfaction.
- Staff Management: Recruit, hire, and supervise staff to ensure efficient store operations and maintain a high level of customer service.
- Market Research: Conduct market research to determine consumer demand, analyze competitors' operations, and adjust our sales strategies accordingly.
- Budgeting: Plan and monitor budgets to ensure effective revenue management and minimize expenses.
- Customer Service: Resolve customer complaints and issues promptly, ensuring a positive shopping experience for our customers.
- Bachelor's degree in Business Administration or a related field.
- Minimum 1 year of experience in retail operations management.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary range ($60,000 - $80,000 per year).
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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Senior Retail Operations Manager
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