Senior Retail Operations Manager

6 days ago


Fort McMurray, Canada Shery Collectibles & Accessories Ltd Full time
About Shery Collectibles & Accessories Ltd

We are a leading company in the collectibles and accessories industry, committed to delivering exceptional customer experiences. Our team is passionate about creating a positive work environment that fosters growth and innovation.

Job Title: Senior Retail Operations ManagerEstimated Salary: $60,000 - $80,000 per yearKey Responsibilities:
  • Strategic Planning: Develop and implement daily operations strategies to drive business growth and improve customer satisfaction.
  • Staff Management: Recruit, hire, and supervise staff to ensure efficient store operations and maintain a high level of customer service.
  • Market Research: Conduct market research to determine consumer demand, analyze competitors' operations, and adjust our sales strategies accordingly.
  • Budgeting: Plan and monitor budgets to ensure effective revenue management and minimize expenses.
  • Customer Service: Resolve customer complaints and issues promptly, ensuring a positive shopping experience for our customers.
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration or a related field.
  • Minimum 1 year of experience in retail operations management.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
  • Competitive salary range ($60,000 - $80,000 per year).
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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