Generator Service Technician
4 weeks ago
The Generator Service Technician role at NOV Inc. is a critical position that requires a high level of technical expertise and problem-solving skills. As a key member of our team, you will be responsible for maintaining, servicing, and repairing diesel and natural gas engine-generator sets in various locations across Alberta and British Columbia.
Key Responsibilities:
- Troubleshoot and repair engines used in prime and standby power equipment, including electric generators and industrial machinery.
- Perform mechanical and electrical troubleshooting of controls and accessories, such as batteries, battery chargers, heaters, motors, and pumps.
- Conduct preventive maintenance on power generation equipment to ensure optimal performance and efficiency.
- Identify additional repairs needed, such as replacing belts, hoses, batteries, fan hubs, and other components.
- Diagnose problems using laptop computer and software, and process required paperwork in a timely manner.
- Communicate repairs to customers and managers in a timely and professional manner.
- Responsible for parts inventory, maintenance, and cleanliness of service trucks.
- Maintain a library or database of service-related literature or information.
- Track time and expenses daily, and maintain accurate logbooks and work within hours of service guidelines.
- Provide excellent customer service, answering inquiries satisfactorily and requesting help as necessary to resolve issues.
- Adhere to company policies, procedures, and directions regarding standards of workplace behavior in completing job duties and assignments.
- Flexibility to work in a 7/24 environment, with frequent travel required and on-call duties on a rotational basis.
Competencies Required:
- Excellent communication and customer service skills (verbal and written).
- Ability to respond to emergency calls as required.
- Ability to follow instruction, work well with direct supervision, and apply knowledge from past jobs to future work.
Qualification Requirements:
- A high regard for safety policy and procedure.
- Experience with maintenance and a working knowledge of diesel engines, specific generator experience with basic electrical understanding would be preferred.
- Ability to learn relays, digital/analog inputs-outputs, and PLCs.
- Ability to trouble-shoot problems with generators, automatic transfer switches, and switchgear would be an asset.
- Require a minimum of 2-3 years' work experience in industrial mechanical-electrical troubleshooting and/or repairs of power generation, alternators, and control systems.
- Class 3 or 1 operator's license with good defensive driving skills.
Technical Requirements:
- Required to maintain training in WHMIS, TDG, H2S, and Defensive Driving.
- Log book training.
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