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Customer Development Manager

2 months ago

Mississauga, Ontario, Canada General Mills Full time
About the Role

We are seeking a highly skilled Customer Development Manager to join our team at General Mills. As a key member of our sales team, you will be responsible for cultivating long-term partnerships with our national account customers, such as Walmart and Loblaw.

Key Responsibilities
  1. Deliver Business Results
    • Develop and execute collaborative customer business plans that deliver revenue and profitability targets.
    • Identify customer-specific strategic initiative opportunities, leveraging analytics and financial acumen to operationalize both internally and externally.
    • Achieve listing and distribution targets for all General Mills new products.
  2. Plan and Execute
    • Work closely with internal and external partners to understand and educate on customer strategies, priorities, tactics, and policies.
    • Align analytics, customer strategy, and trade strategies to build an annual merchandising plan for their customers/categories.
    • Build annual joint business plans with the customer and multi-year outlook focused against hitting sales and customer profit metrics.
    • Understand portfolio and brand strategies, how they impact the customer and ultimately the consumer. Provide input/feedback on current/future trade strategies.
  3. Manage from Sell-In to Execution
    • Lead event execution from initial opportunity through to final event (participating items, consumer/customer offer, merchandising, flyer, POS execution, display confirmation, retail feedback).
    • Complete requirements for assigned account(s) i.e., deal sheets, promotional executions, customer presentation decks, and associated trade clearing.
    • Advocate for their customer to achieve best-in-class execution of 4 P's.
    • Establish and communicate retail sales team objectives and priorities.
  4. Demonstrate Unquestionable Integrity
    • Adhere to all company policies and procedures.
    • Build trust at all levels.
Requirements
  • Bachelor's Degree, preferably in Business.
  • 3+ years Key Account Management experience in Consumer-Packaged Goods.
  • Ability to operate independently and with a strong sense of initiative, resilience, and perseverance.
  • Proven leadership skills and a desire to influence and deliver timely results.
  • Valid Driver's License.