Operational Leadership Specialist

4 weeks ago


Calgary, Alberta, Canada Marriott Full time
About Us

At Delta Hotels Calgary South, we pride ourselves on delivering exceptional guest experiences in the true spirit of hospitality. Our core values—We Care, We Collaborate, We Improve, and We Act—guide everything we do.

Job Description

We are seeking an experienced Operational Leadership Specialist to lead our daily operations towards success.

Duties and Responsibilities:
  • Direct our Rooms Division and Food & Beverage teams to ensure excellent service delivery.
  • Transform guest feedback into actionable insights to enhance the overall guest experience.
  • Collaborate with our finance team to create and implement annual budgets that drive profitability.
  • Foster a vibrant workplace culture where team members feel empowered, engaged, and ready to deliver stellar service.
Requirements:
  • Extensive knowledge of hotel operations, particularly in Food & Beverage and Rooms Division.
  • Experience in and understanding of F&B systems, service, and cost control.
  • Sound understanding of financial concepts and budgeting.
  • Exceptional communication and relationship-building skills.
  • Talent management and problem-solving skills.
Benefits

As a member of our team, you will enjoy a competitive salary, opportunities for professional growth and development, and a dynamic work environment.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience.



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