Inside Sales Representative
4 weeks ago
This role is a 50/50 hybrid of working from home and working from the office. At CB Canada, we believe that culture is just as important as strategy. Our company values are reflected in seven key principles that create a culture that supports our strategy and purpose.
Primary Function:As a member of our world-class Inside Sales team, you will cover customers coast to coast through our massive inventory, Keepstock Inventory Management, Effortless e-Commerce experience, and our local branches across Canada. Your main focus will be on small-medium businesses, selling value to key existing accounts and strategically growing share of wallet. We offer a robust training program when you join and ongoing support to make you successful.
Key Responsibilities:- Manage an account portfolio of 200-300 small-medium size customers, including National Accounts and contract customers.
- Develop sales plans and expand customer contacts to effectively market Grainger's value proposition and drive profitable sales growth and maximize portfolio value.
- Develop and implement account penetration strategies, including regular business reviews for key customers to maximize sales.
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.
- Establish customer and market priorities to execute a strategic course of action to accomplish sales goals.
- Call planning, executing a sales process, and strategically using a CRM.
- Utilize Sales Management System to understand customer needs and present cost-effective solutions to increase customer spend and loyalty.
- Document, analyze, and understand the impact of customer-focused activities to increase productivity and sales within assigned markets.
- Adhere to company sales and pricing guidelines.
- 1-3 years of customer service experience required, sales experience an asset.
- A post-secondary education is preferred.
- Ability to listen, gain trust, and bring to closure an action, project, resolution, or sales with customers.
- Clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization.
- Business acumen around sales forecasting, opportunity management, and customer planning.
- Technological capabilities and understanding to communicate in today's business environment, Salesforce experience.
- Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
- Ability to maintain a plan of action until desired results are achieved.
- Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue.
- Knowledge of Maintenance Repair & Operations (MRO) products and their applications an asset.
CB Canada strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of our hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.
In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. CB Canada is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.
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Vaughan, Ontario, Canada CB Canada Full time{"h1": "Inside Account Manager Job Description", "p": "At CB Canada, we are seeking a highly motivated and results-driven Inside Account Manager to join our world-class Inside Sales team. As an Inside Account Manager, you will be responsible for managing a portfolio of small to medium-sized customers, including national accounts and contract customers. Your...
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