Security Department Manager
4 weeks ago
Job Summary
Gateway Casinos & Entertainment Limited is seeking a highly skilled and experienced Security Shift Manager to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our guests and employees.
Key Responsibilities
- Monitor all operations and gaming activities throughout the facility to protect assets and prevent losses.
- Investigate major occurrences, such as minors gaining entry, criminal acts, and breaches of integrity.
- Respond to escalated patron complaints and major occurrences, such as fire alarms, bomb threats, and evacuation procedures.
- Ensure files and records are accounted for in accordance with security department policies.
- Monitor training strategies for supervisors and staff, ensuring technical training, internal customer service training, and succession planning are provided.
- Responsible for department scheduling, administration of time off requests, payroll reconciliation, and attendance management.
- Maintain a clean and safe work environment, ensuring staff comply with safety procedures and identify unsafe practices or conditions.
Requirements
- College diploma or equivalent with a focus in Law and Security, Law and Justice, Criminology, or a related field.
- Completion of a management-training program is required.
- Managerial experience in gaming or a related field of three or more years.
- First Aid and CPR certification.
- Possess strong organizational, interpersonal, analytical, communication, and managerial skills.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We offer a dynamic and fun work environment, with opportunities for career advancement and professional growth. Our employees thrive with ongoing training and leadership programs, and we celebrate and empower our team members to make a difference.
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