Store Manager

3 weeks ago


Burlington, Ontario, Canada Marc Jacobs Full time
Job Summary

Marc Jacobs International is seeking a Store Manager to lead its Burlington location. The successful candidate will oversee the daily operation of the store, including team management, merchandise, and sales results.

Key Responsibilities
  • Business Acumen: Lead the team to achieve individual and team sales targets, implement a culture that leverages all KPIs, and analyze sales figures and KPIs using available data/systems.
  • Customer Experience: Deliver excellence, drive the team to fully embrace a clienteling culture, and ensure the development, implementation, and execution of company CRM initiatives.
  • Visual Merchandising: Ensure store visual standards are met and maintained, support the Visual Team in planning and performing visual environment changes, and review sales frequently to improve visual merchandising.
  • People Management: Develop, train, and motivate associates, lead the recruitment process, provide guidance and feedback, and oversee performance processes.
  • Operations: Manage day-to-day operations, maintain inventory accuracy and shrink rates, and comply with Loss Prevention audits and cycle counts.
Requirements
  • 8+ years' retail experience
  • Minimum 3+ years' experience managing others in a customer service environment
  • Proven record of motivating, developing, and coaching team members
  • Strong analytical skills and ability to analyze retail KPIs
  • Excellent communication and organizational skills
What We Offer

Marc Jacobs International offers a comprehensive benefits package, including paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, and 401k matching. Employees also receive discounts on travel, entertainment, and Marc Jacobs products.


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