Cruise Sales Team Lead

3 weeks ago


Toronto, Ontario, Canada Pioneer Cruises Full time

Pioneer Cruises is seeking a dynamic and experienced Sales Supervisor to lead our sales team. This role offers the opportunity to work in a fast-paced environment, providing exceptional customer service and driving revenue growth.

Key Responsibilities:
  • Assign sales workers to duties, ensuring optimal performance and efficiency.
  • Authorize the return of merchandise, maintaining high customer satisfaction levels.
  • Establish work schedules, aligning with business objectives and employee needs.
  • Sell merchandise, exceeding sales targets and contributing to company revenue.
  • Prepare reports on sales volumes, merchandising, and personnel matters, informing data-driven decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating excellent problem-solving skills.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
  • Supervise and coordinate activities of workers, fostering a positive and productive team environment.
Requirements:

To be successful in this role, you will require:

  • A Bachelor's degree in a relevant field, such as business or hospitality.
  • 1-2 years of experience in sales or a related field, preferably in the cruise industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and drive results.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
What We Offer:

Pioneer Cruises offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.

This role also comes with a range of benefits, including:

  • Ongoing training and development opportunities.
  • A comprehensive compensation package.
  • The chance to work in a dynamic and growing industry.
  • The opportunity to join a passionate and dedicated team.

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