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Business Application Specialist

2 months ago


London, Ontario, Canada TD Bank Full time
Job Title: Business Application Specialist

We are seeking a highly skilled Business Application Specialist to join our team at TD Bank. As a key member of our organization, you will be responsible for ensuring the effective implementation and maintenance of our business applications.

Key Responsibilities:
  • Participate in the identification, recommendation, sourcing, negotiation, and implementation of improvements/solutions to enhance customer experience, availability, and/or reduce cost in support of client needs.
  • Influence product direction, foresee issues and gaps, identify solutions, and work comfortably with leading-edge products that are untested/unproven in the market.
  • Collaborate with business leaders, IT professionals, vendors/outsourced partners to assess viability/priority of projects/initiatives and ensure issues are clearly communicated.
  • Ensure appropriate security levels are established and maintained for processes, information exchange, and system implementations.
  • Interface with audit to ensure all artifacts are in order.
  • Drive and manage controls environment (including processes), covering change management, production implementation, compliance, and audit controls, and business continuity (both application and resource).
  • Participate in/regulatory examinations and external/internal audits with respect to request for information regarding CIAM portfolio, reviewing, packaging, and providing information for department executives.
  • Participate in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations.
  • Conduct meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs.
  • Deliver relevant subject matter expertise and Compliance advice to business Compliance partners.
  • Interact with control functions within the organization.
  • Prepare summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program.
  • Adhere to enterprise frameworks and methodologies that relate to activities for our business area.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Make sure respective programs/policies/practices are professionally managed, meet business needs, comply with internal and external requirements, and align with business priorities.
  • Lead on the implementation of governance and control initiatives in support of the overall business/function strategy.
  • Manage a set of business governance and control work activities requiring coordination across multiple areas.
  • Review processes and controls and “connect the dots” across issues and control deficiencies to increase standardization of solutions, processes, and controls.
  • Support/manage the integrated implementation of policies/processes/procedures/changes across multiple functional areas.
  • Provide subject matter expertise to projects/initiatives. Participate in identifying, design, and testing solutions, as well as supporting the implementation activities.
Requirements:
  • Undergraduate degree or relevant certifications such as CISSP, CCSP, CISM, or CISA preferred.
  • Graduate degree, preferred.
  • 7+ years relevant experience.
  • NIST Cyber Security Framework (CSF), ITIL, Cloud.
  • IT Risk and controls background (experience in Audit or lines of defense processes).
  • Advanced knowledge of the business and technology standards.
  • IAM understanding (IAM products, relevant technology, and industry best practices).
  • Demonstrated ability to assess priorities quickly and adapt as needed.
  • Prior experience with building pRCSA's.
  • Works autonomously as the lead and guides others within area of expertise.
  • Strong organizational awareness with an ability to influence outside of a direct reporting relationship by balancing viewpoints of various stakeholders.
About TD Bank:

TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

We are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer-facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

We offer a Total Rewards package that reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you.