Grocery Sales Associate

4 weeks ago

Fredericton, New Brunswick, Canada Giant Tiger Full time

Job Title: Store Associate

We are seeking a highly motivated and customer-focused Store Associate to join our team at Giant Tiger. As a Store Associate, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Operate electronic cash registers, mainline, and self-checkouts, and accurately record customer transactions.
  • Replenish merchandise around the checkout area and maintain a clean and organized store environment.
  • Follow up on hot selling items and complete markdowns and SKU changes as needed.
  • Maintain planograms, labels, tickets, and signing standards.
  • Perform cycle counts as required.
  • Ensure compliance with all policies when selling Tobacco and Lottery.
  • Ensure health and safety policies and guidelines are followed.
  • Ensure Loss prevention best practices are followed.

Requirements:

  • Strong customer service skills and ability to work independently and as part of a team.
  • Ability to handle a variety of tasks in a fast-paced environment.
  • Attention to detail and effective communication and interpersonal skills.

Working Conditions:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • Lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis, including running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm.

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

Ensures a high level of customer service, ensuring health and safety policies and guidelines are followed, ensuring Loss prevention best practices are followed, ensuring compliance of all policies when selling Tobacco and Lottery, ensuring emergency protocols are followed.

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