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  • United Counties of Stormont, Dundas and Glengarry, Canada ESSO Full time

    About the RoleWe are seeking an experienced Retail Store Operations Manager to oversee the day-to-day operations of our retail store. This is a challenging and rewarding role that requires strong leadership and organizational skills.

Retail Store Manager

2 months ago


United Counties of Stormont Dundas and Glengarry, Canada JOSAN FOOD INC. Full time
Retail Store Supervisor Job Description

JOSAN FOOD INC. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and train store staff to meet sales targets and provide exceptional customer service.
  • Assign tasks and duties to staff members to ensure efficient store operations.
  • Hire and train new staff members to meet the needs of the store.
  • Authorize returns and exchanges, and resolve customer complaints in a fair and timely manner.
  • Prepare sales reports and provide insights to management to inform business decisions.
  • Manage inventory levels, including ordering and receiving stock.
  • Supervise and coordinate the activities of store staff, including scheduling and time management.
  • Manage cash handling and payroll administration.
  • Conduct performance reviews and provide feedback to staff members.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and organizational skills.
  • Reliability, dependability, and initiative.
Work Environment:

The Retail Store Supervisor will work in a fast-paced retail environment, with a focus on providing excellent customer service and driving sales growth. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and excellent communication skills.

Language:

The primary language of work is English.

Hours:

The Retail Store Supervisor will work 30 to 35 hours per week.