Retail Store Manager

3 weeks ago


United Counties of Stormont Dundas and Glengarry, Canada ESSO Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at ESSO. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day activities of the store, including inventory management, visual merchandising, and cash handling.
  • Drive Sales Growth: Analyze sales data and develop strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Inventory: Conduct regular inventory audits, manage stock levels, and ensure accurate inventory reporting.
  • Provide Excellent Customer Service: Foster a positive and welcoming store environment, responding to customer inquiries, and resolving any issues promptly.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 30 to 35 hours per week.
Work Environment:

Fast-paced environment with tight deadlines, requiring strong organizational and time management skills.

Personal Suitability:
  • Accurate: Attention to detail and ability to maintain accurate records.
  • Client Focus: Strong customer service skills and ability to build rapport with customers.
  • Flexibility: Ability to adapt to changing priorities and work schedules.
  • Organized: Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Reliability: Dependable and able to maintain a high level of productivity.
  • Judgement: Ability to make sound decisions and resolve conflicts effectively.
  • Ability to Multitask: Ability to prioritize tasks and manage multiple responsibilities.
Supervision:

5-10 people.

Work Conditions and Physical Capabilities:

Combination of sitting, standing, and walking, with regular breaks to maintain productivity.


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