Asset Protection Specialist
2 weeks ago
Job Profile: Asset Protection Specialist
Reports to: Store Manager
Loblaw Companies Limited is seeking a highly skilled Asset Protection Specialist to join our team. As an Asset Protection Specialist, you will be responsible for providing exceptional customer service and support to all internal and external customers. You will also be responsible for responding to Gatekeeper alarms and receipt checks as required, assessing safety hazards, and escalating crisis or emergency situations in a timely manner.
Key Responsibilities:
- Provide exceptional customer service and support to all internal and external customers.
- Respond to Gatekeeper alarms and receipt checks as required.
- Assess safety hazards and take proper procedures to ensure customer safety.
- Escalate crisis or emergency situations in a timely manner.
- Maintain and submit daily, weekly, and monthly status reports.
Requirements:
- Experience within a retail environment preferred.
- Ability to foster partnerships with store teams.
- Exceptional customer service skills with a talent for building relationships.
- Professional, friendly, and approachable demeanor.
- Ability to remain calm in high tension situations.
- Ability to walk or stand in the same position for long periods.
- Ability to lift up to 50 lbs.
- First Aid and CPR certified is an asset.
Accommodation is available upon request for applicants and colleagues with disabilities.
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