Account Manager M&E, Canada

2 months ago


Toronto, Ontario, Canada Roku Full time
About the Role

The world is undergoing a significant shift as consumers cut the cord and stream their TV online, revolutionizing how advertisers target, reach, and measure their preferred audiences. In this new landscape, Roku has rewritten the rules of modern advertising, and we need an expert who can partner with brands to leverage this new advertising platform across Canada.

Key Responsibilities
  • As an Account Manager on the Media & Entertainment vertical, you will work closely with the Canadian ad sales team to support our Media & Entertainment client business.
  • Proactively manage renewals for current clients and partner closely with ad operations and other business operations teams on campaign activations and optimizations.
  • Monitor and report campaign status to key stakeholders, including external and internal campaign updates, recaps, and useful insights.
  • Ensure timely and seamless launch of clients for all product offerings.
  • Serve as the liaison between the client, Roku creative services, and ad operation teams, supporting Roku best practices and ad guidelines on design and approach for assets.
  • Provide regular communications and campaign updates with clients and internal stakeholders, keeping all parties informed and on schedule.
  • Present insights, data, and campaign metrics during client meetings.
  • Support Roku billing efforts for our clients from invoice to payout.
Requirements
  • 3+ years of experience in account management/client services at an ad tech company, entertainment/media brand, social media platform, or media planning at an agency.
  • Experience in performance-driven campaign management is preferred.
  • Experience in display and video advertising with a premium publisher or agency, programmatic video executions, and workflows, working in or trading within DSP platforms.
  • Experience with report creation and interpretation via Salesforce, Excel, PowerPoint, and Looker.
  • Must be driven, highly organized, and a self-starter with a bias towards action and an eye towards prospecting, driving team business development goals.
  • A growth mindset with a passion for learning and development, comfortable in the grey, and bringing a positive demeanor and an intrapreneurial spirit.
  • Strong desire for collaboration, creative brainstorms, and proactive client engagement.
  • Familiar with commercial digital ad serving tools for video and display.
  • Analytical, project management, deadline-driven, and process-oriented personality.
  • Self-starter, comfortable working in a fast-paced, growing environment.
  • Located in Toronto and committed to a hybrid office policy.


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