Operations Manager
3 weeks ago
Tim Hortons Job Opportunity
Operations Manager
Hours of work: Monday to Friday 10am – 6:30pm
As a key member of the Tim Hortons Distribution Centre team, the Operations Manager will play a critical role in ensuring the smooth operation of our warehouse and transportation activities. This includes managing the daily flow of inbound and outbound products, monitoring key performance indicators, and preparing reports to ensure production requirements are met.
The successful candidate will have a strong background in warehouse and transportation operations, with experience in managing teams and driving safe working environments. They will also have excellent communication and analytical skills, with the ability to multitask and prioritize in a fast-paced environment.
Key Responsibilities:
- Organize, direct, and manage warehousing operations to ensure production requirements are met.
- Monitor key performance indicators and prepare reports to ensure efficient operations.
- Carry out routines, policies, and standard operating procedures for the warehouse operations.
- Ensure safe working environment and drive safe culture, including food safety.
- Manage, coach, and develop supervisory team and succession planning.
Transportation:
The Operations Manager will also be responsible for ensuring successful results of Transportation performance metrics, including On Time, Route Efficiency, Scorecard, and Execution of Accuracy. They will identify areas of opportunity for improvement and implement solutions by working with Routing, Restaurants Owners, and Drivers.
Requirements:
- 3 - 5 years of Recent Supervisory Experience in the Distribution Warehousing/Transportation/Freight Industry.
- Demonstrates Servant Leadership and People Focused.
- Experience with warehouse and labor management systems.
- Knowledge of Transportation regulations.
- Experience with Driver onboard systems, such as Omnitracs.
- Excellent verbal and written communication skills.
- Excellent communication, analytical and interpersonal/team skills.
- Experience with operational performance management, such as route efficiency, safety and on time deliveries.
- Demonstrated leadership, problem solving, process improvement and decision-making skills.
- Demonstrated knowledge and commitment to safety.
- Proven ability to multitask and prioritize in a fast-paced environment.
PLEASE NOTE: All TDL employees who have been in their current job for at least 1 year and who are achieving a performance standard are eligible to apply.
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