Retail Store Supervisor

4 weeks ago


St Catharines, Ontario, Canada Marble Slab Creamery Full time

Job Summary: We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Marble Slab Creamery. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of our store, including supervising staff, managing inventory, and ensuring excellent customer service.

Key Responsibilities:

  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Inventory Management: Oversee the receipt, storage, and sale of merchandise, ensuring accurate inventory levels and minimizing losses.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Store Operations: Establish and maintain a clean, safe, and organized store environment, adhering to company standards and policies.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff to improve performance and achieve goals.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail experience, preferably in a supervisory or management role.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Support for Newcomers and Refugees: We welcome applications from newcomers and refugees who are looking to start a new career in Canada.
  • Support for Youth: We provide awareness training to employees to create a welcoming work environment for youth.

Work Environment:

  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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