Retail Store Supervisor
3 weeks ago
Job Title: Retail Store Supervisor - Team Lead
About the Role:
We are seeking a highly skilled Retail Store Supervisor to join our team at Marble Slab Creamery. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is running efficiently.
Key Responsibilities:
- Hire, train, and develop a team of retail sales associates to provide excellent customer service and achieve sales goals.
- Establish and maintain a positive and productive work environment, promoting a culture of teamwork and respect.
- Manage store inventory, including ordering and receiving merchandise, and maintaining accurate records.
- Supervise and coordinate the activities of retail sales associates, ensuring that all tasks are completed efficiently and effectively.
- Conduct performance reviews and provide feedback to retail sales associates to help them improve their performance.
- Provide support to new employees and refugees, helping them to settle into their new role and feel welcome in the workplace.
- Develop and implement strategies to improve customer satisfaction and loyalty, and to increase sales and revenue.
Requirements:
- Secondary (high) school graduation certificate.
- 1 to less than 7 months of experience in a retail sales environment.
- Ability to work in a fast-paced environment and to multitask effectively.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- A chance to work with a leading brand in the retail industry.
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