Senior Data Engagement Strategist

3 days ago


Old Toronto, Canada Lone Wolf Technologies Inc. Full time
Senior Data Engagement Strategist

Lone Wolf Technologies Inc. is seeking an experienced Senior Data Engagement Strategist to lead our customer engagement efforts and drive business growth.

About the Role

This is a senior-level position that requires a strong understanding of customer engagement strategies, data analysis, and leadership skills.

Key Responsibilities:
  • Craft and execute comprehensive customer engagement strategies that align with our company's vision and objectives.
  • Evaluate customer data to identify trends and areas for improvement, and develop targeted initiatives to enhance satisfaction, loyalty, and retention.
  • Develop and manage customer success programs aimed at promoting product adoption, satisfaction, and retention.
  • Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints.
  • Design and implement effective communication plans to engage customers and nurture long-term relationships.
  • Lead and manage a team of customer engagement experts, providing coaching and guidance to ensure their success.
Requirements:
  • Bachelor's degree in business, marketing, or a related field (demonstrated experience may be valued over graduate degrees).
  • At least 5 years of experience in customer engagement or customer success roles, preferably in the technology industry.
  • Proven track record of developing and executing successful customer engagement strategies.
  • Exceptional leadership and team-building skills, with the ability to motivate and inspire high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Salary and Benefits

We offer a competitive salary range of $120,000 - $160,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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