Counter Sales Associate
3 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will play a key role in providing exceptional customer service and sales support to our walk-in customers.
Key Responsibilities
- Provide sales support to customers by answering questions, picking, and entering orders
- Assist customers with purchases and provide recommendations on our product assortment
- Drive sales growth through ownership of counter merchandising and product promotion
- Enter, pick, and pack sales orders generated at the counter
- Maintain and clean the counter area, including merchandising displays
- Inform the buyer when stock levels are low
- Follow up on backorders with vendors and provide customers with accurate delivery dates
- Process returns and warranty claims in compliance with procedures
Requirements
- Grade 12 diploma or equivalent; college and/or university degree an asset
- Minimum 2 years of experience in customer service or counter sales
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to learn and operate software systems used to process orders
- Experience working in a fast-paced environment
- Intermediate math skills with a strong attention to detail
Preferred Skills
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment with opportunities for growth and development, a competitive salary and benefits package, and a pension plan with employer contributions.
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