Field Operations Representative

1 week ago


Kamloops, British Columbia, Canada Grainger Full time
Job Summary

We're seeking a highly skilled Field Operations Associate to join our team at Grainger. As a hybrid role, you'll support both business functions in a particular market, serving key customers in the branch and on their sites.

Responsibilities include:

  • Providing exceptional customer service, capitalizing on sales opportunities, and encouraging customer loyalty.
  • Processing customer transactions, maintaining accurate inventory levels, and managing vending machines and Vendor Managed Inventory (VMI) programs.
  • Collaborating with customers on program updates, ensuring proper product stocking levels, and resolving customer problems promptly.
  • Meeting regularly with key customer contacts, following designated customer routes, and documenting standard operating procedures.

Requirements include:

  • High school diploma and 1-3 years' experience in retail/selling or customer service.
  • Ability to safely learn and operate powered industrial equipment, forklift, and excellent communication skills.
  • Self-motivated, with high energy and dedication to customer service and sales growth.

We offer a competitive hourly salary, bonus eligibility, and a range of benefits, including medical, dental, vision, and life insurance. Apply today to join our team and make a difference in the lives of our customers.



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