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Commercial Property Claims Analyst IV

2 months ago


Toronto, Ontario, Canada AIG Full time

AIG is seeking a Commercial Property Claims Analyst IV to play a key role in our team.

As a Commercial Property Claims Analyst IV, you will have the opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.

We take pride in delivering responsive, fair and professional service with empathy and efficiency through a robust stakeholder feedback loop and supported by consistent processes and leadership.

Key Responsibilities

  • Manage new and existing Commercial Property claims including Marine and Energy claims.
  • Evaluate coverage, reserves, perform detailed claim investigations, and document the file appropriately.
  • Communicate effectively verbally and in writing with customers, brokers, underwriting and all business partners.
  • Demonstrate customer service commitment by timely response to calls, emails, and letters.
  • Handle claims in accordance with established corporate best practices, claim handling guidelines, as well as strict adherence to all compliance and regulatory requirements.
  • Make decisions and work independently within assigned authority and contribute effectively to the team.
  • Assign and confer with legal counsel on claims requiring litigation, adhere to litigation guidelines, and attend mediations as required.

Requirements

  • Minimum 6 years of experience examining Property claims.
  • Excellent oral and written communication skills.
  • Focus and commitment to customer satisfaction.
  • Organizational skills; ability to manage and prioritize workload and diary management.
  • Outstanding problem solving and decision-making skills and the ability to work independently on matters within granted authority.
  • Fluent in French is considered an asset.
  • Ability to travel as needed (up to 25%).

The estimated salary for this position is $90,000 - $110,000 per year, based on location and experience.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.