Partnership Manager Solutions Engineer

2 months ago

Ottawa, Ontario, Canada Assent Full time
Job Description

The Partnership Manager, Solutions Engineer plays a critical role in managing and optimizing data and technology partnerships that are integral to the company's solutions. Reporting to the VP of Solutions Engineering, this role acts as a bridge between the Go-To-Market teams, Product and Services teams, and the Strategic Channels & Corporate Development team.

Key Responsibilities
  • Vetting and Pilot Management
    • Lead the Solutions Engineering team's involvement in partner vetting and pilot projects within the scope of data and technology supporting Assent's solutions.
    • Manage the execution of pilots within the scope of data and technology supporting Assent's solutions, ensuring alignment with company goals and successful outcomes.
    • Engage and coordinate with other team members as needed to support pilot initiatives and ensure comprehensive evaluation.
  • Post-Contract Partnership Management
    • Manage the relationship with partners, within the scope of data and technology supporting Assent's solutions, post-contract, ensuring that all stakeholders have a clear understanding of the partner's role, project plans, KPIs, and contractual obligations.
    • Oversee the ongoing delivery of partnership commitments, ensuring that partners, within the scope of data and technology supporting Assent's solutions, meet their responsibilities and deliverables.
    • Act as the primary point of contact for internal and external stakeholders regarding partnership management within the scope of data and technology.
  • Process and Procedure Development
    • Establish and continuously improve processes and procedures for onboarding new partnerships, within the scope of data and technology supporting Assent's solutions, ensuring a smooth and effective integration.
    • Develop and implement standardized processes for managing partnerships, within the scope of data and technology supporting Assent's solutions, including access, security, and other critical considerations.
    • Collaborate with stakeholder groups across the organization to ensure that partnership management practices, within the scope of data and technology supporting Assent's solutions, are aligned with company policies and objectives.
  • Cross-Functional Collaboration
    • Serve as a key liaison between the Solutions Engineering team and other departments, focusing on ensuring seamless communication and coordination for the partnerships critical to our solutions.
    • Work closely with Product Management, Go-To-Market teams, and Services teams to ensure that strategies and activities related to these partnerships are aligned with overall business goals.
    • Ensure close alignment and cooperation with the Strategic Channels & Corporate Development team to maintain consistency in partnership management, from vetting and piloting to post-contract execution, ensuring that the strategic vision and goals are fully integrated into partnership activities.

This role requires a strong understanding of solutions engineering and its role within a technology-driven organization. The ideal candidate will have a Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field, and a minimum of 5 years of experience in partnership management, solutions engineering, or a related role.

The successful candidate will have excellent project management skills, with the ability to manage multiple priorities and deadlines. They will also have exceptional communication and interpersonal skills, with the ability to build and maintain relationships across different teams and levels of the organization.

Assent is an equal opportunities employer and welcomes applications from diverse candidates. If you require assistance or accommodation throughout any part of the interview and selection process, please contact us and we will be happy to help.

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