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Application Specialist

2 months ago

Vancouver, British Columbia, Canada AppleOne Full time
Application Specialist

Company in the electronic automation and technology industry is hiring for an Application Specialist to contribute to their team.

Key Responsibilities:
  • Provide pre-sales, integration, and post-sales support for the full line of applications and products.
  • Travel extensively to visit clients and remote locations.
  • Establish regular communication efforts and maintain sales processes to achieve consistency and positive results.
  • Assemble customer application requirements from the Sales team or directly from customer interaction.
  • Timely completion of fully engineered application solutions, including solving advanced engineering problems and interfacing electronics with 3rd party PLCs.
  • Effective management of assigned tasks drawn from a centralized task database.
  • Provide phone and onsite product integration support post-sale.
  • Directly interface with the customer to solve any electrically related technical product issues.
  • Ability to diffuse stressful situations calmly and rationally, with a clear success orientation.
  • Occasional travel within North America may be required upon short notice.
Requirements:
  • 5-10 years related sales experience.
  • Technical Diploma / Degree in Electrical Engineering.
  • Excellent verbal and written communication skills.
  • Strong computer hardware and software experience, including knowledge of AutoCAD 2D and PLC programming skills (preferably Rockwell / Siemens) & machine vision design and integration.
  • 10+ years relevant technical support experience & mastery of machine automation assembly.
  • 5+ years relevant pneumatics (design and service) experience.
  • Strong interpersonal skills and customer orientation.
  • Great client service skills.
Perks:
  • Full health and dental benefit package (no waiting period).
  • RRSP with 5% match.
  • 3 weeks vacation.
  • EAP program.
  • Tuition reimbursement.
  • KMs reimbursement.
  • Phone and laptop provided.