Clinical Applications Specialist

3 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Summary

As a Clinical Applications Specialist at the Provincial Health Services Authority (PHSA), you will play a crucial role in developing and maintaining complex clinical application systems. Reporting to the Corporate Manager, Clinical Applications, you will work closely with various functional areas throughout the PHSA to design, implement, and support clinical applications that meet the needs of our patients and staff.

Key Responsibilities
  1. Conduct feasibility studies for clinical applications, identifying user department requirements and recommending modifications to existing systems or new systems.
  2. Develop specifications for complex clinical application systems, including integrated systems that impact multiple functional areas.
  3. Assist Senior Business Analysts with Business Process Reengineering, completing current state analysis and business process redesign using formal data gathering techniques and analysis tools.
  4. Provide support for clinical applications, including maintenance, modification, and enhancement tasks according to departmental standards.
  5. Assist with analysis of system performance and the development of capacity plans for assigned clinical applications.
  6. Support system upgrades and implementations, completing detailed documentation of historical data, data conversion, and extraction routines.
  7. Support operational requirements, assembling and maintaining technical and operational documentation according to departmental standards.
  8. Assist with the preparation of Requests for Information/Proposal and the development of evaluation processes and tools.
  9. Implement clinical applications, building application initialization files, developing and executing test plans and scripts.
  10. Provide system support to users, troubleshooting system software problems and testing alternative solutions.
  11. Document service level agreements between IM/IT and clients for clinical applications.
  12. Provide training related to clinical application systems to other IM/IT staff.
  13. Review support calls related to clinical application systems and suggest strategies to reduce support calls.
Qualifications

We are seeking a highly skilled and experienced Clinical Applications Specialist with a strong background in computer science and a proven track record of developing and maintaining complex clinical application systems. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

The successful candidate will have a diploma or degree in Computer Science, with at least three years of recent related experience. They will also possess the ability to communicate effectively both verbally and in writing, deal with others effectively, and have the physical ability to carry out the duties of the position.



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