Senior Director of Customer Experience

{"Job Summary">Reporting to the Director, Client Care, the ideal candidate will be responsible for driving customer satisfaction initiatives and developing strategies to enhance the customer journey."}

At Neo Financial, we're building a more rewarding financial experience for all Canadians. As a rapidly expanding tech startup, life at Neo is demanding, exhilarating, and not for everyone.We recruit, hire, and build our company culture around high-performing people who make Neo a workplace with passion and purpose.LinkedIn's Top Startup in Canada for 2022...

About the JobAs a Customer Experience Director at Michaels, you will be responsible for delivering exceptional customer experiences in our stores. This role involves leading front-end operations and ensuring that our brand promises are met.Key ResponsibilitiesAssist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and...

About All Seniors Care Living CentresWe are a leading provider of seniors care living centres, dedicated to delivering exceptional care and services to our residents.Our Calgary location is currently seeking a skilled Director of Resident Experience to lead the Health & Wellness program, ensuring a comprehensive and activating experience for each...

Customer Experience Leadership Role at Neo FinancialAt Neo Financial, we're dedicated to transforming financial services for Canadians. As the Head of Customer Experience & Engagement, you'll play a pivotal role in delivering an exceptional experience to our customers at every interaction. Your mission will be to create an environment where team members...

Join Charcut Roast House as a Senior Culinary Director and take charge of our culinary operations. This role requires strong leadership skills and the ability to manage a team of chefs.About the RoleWe are seeking an experienced Head Chef Manager to lead our kitchen team. As a Senior Culinary Director, you will be responsible for overseeing menu planning,...

At Clio, we're more than just a tech company – we're a global leader transforming the legal experience. As the Senior Director of Customer Onboarding and Migrations, you'll shape the future of our onboarding experience across our multi-product environment.Key Responsibilities:Own the entire onboarding journey, from initial customer interaction to full...

Senior Operations DirectorAt Superior Roofing Ltd., we are seeking a highly skilled Senior Operations Director to lead our team and drive business growth.We offer an estimated salary of $80,000 - $100,000 per annum based on the level of experience, location, and qualifications required for this role.About the RoleThe Senior Operations Director will be...

Role OverviewThe City of Calgary is seeking an Administrative Coordinator to provide exceptional support to the Director and the Director?s Office team. As a key member of the Assessment and Tax business unit, you will be responsible for ensuring effective operations and providing administrative expertise to the Director, Executive Advisor, and Leadership...

A. BOONSIK seeks a highly skilled and experienced Senior Culinary Director to lead our kitchen operations.Job DescriptionCreate new recipes that exceed customer expectations in terms of quality, presentation, and flavor.Supervise specialist chefs, chefs, cooks, and other kitchen workers to ensure efficient and high-quality food preparation and...

At Neo Financial, we're transforming the customer experience in financial services. As a forward-thinking organization, we're committed to delivering exceptional service and building long-term relationships with our customers.The RoleWe're seeking an experienced Strategic Director of Omnichannel Customer Experience to join our team. In this role, you'll be...

We are seeking a highly skilled Senior Operations Director to join our team at Superior Roofing Ltd.About the RoleThis is a permanent, full-time position with an estimated salary of $80,000 - $110,000 per year, depending on experience. The successful candidate will work approximately 30-35 hours per week in a fast-paced environment.The Senior Operations...

We are seeking a highly experienced and strategic Senior Marketing Director to lead our Mid-Market Leverage team at Royal Bank of Canada. Based in Western Canada, this role will focus on leveraging the bank's expertise in corporate lending, finance, and risk management to support Private Equity firms.This is a full-time position that offers a competitive...

As a key member of the Max/Pro Tax Inc. team, the Senior Executive Director will be responsible for overseeing the strategic direction of the organization. This role requires a strong leader with excellent interpersonal skills, excellent written and oral communication, and the ability to manage events, conduct performance reviews, and ensure the security and...

Job OverviewThe Executive Director is responsible for leading the organization in collaboration with the Artistic Director and serving as the Chief Executive Officer accountable to the Board of Directors for all operations of the CIVIC.This role requires a highly motivated, passionate, self-directed professional with multi-faceted skills to manage a wide...

Job Title: Senior Marketing DirectorAbout Us: Big Joes Movers is a dynamic company seeking a skilled Senior Marketing Director to lead our marketing efforts.Job Description: We are looking for a seasoned professional with expertise in business analysis, project management, and digital marketing. The ideal candidate will have experience in developing and...

Company OverviewWe are a dynamic organization, dedicated to driving our mission forward. Our team is seeking an experienced Executive Director to lead our organization and collaborate with our Artistic Director.SalaryThe estimated salary for this position is $100,000 - $120,000 per annum, depending on experience.Job DescriptionLead the Organization: As the...

About the RoleWe are seeking a Senior Operations Director to lead our construction division at Ecotech Electrical Ltd. As a key member of our team, you will oversee the establishment of major departments and senior staff positions, coordinating the work of regions, divisions, or departments.Key ResponsibilitiesEstablish financial and administrative controls,...

Job Title: Senior Water Resources DirectorAbout the Company:Associated Engineering Group of Companies is a leading provider of engineering services in Southern Alberta and Canada.Salary: $120,000 - $150,000 per yearJob Description:We are seeking an experienced Water Resources Manager to lead our team in Calgary. As a senior member of our organization, you...

About Insight GlobalWe are a leading provider of project management services for top organizations in Canada, offering expertise in fleet and payment processing projects. Our team is currently seeking an experienced Senior IT Project Director to join our Calgary-based team.SalaryThe estimated salary for this role is $120,000 - $150,000 per year, based on...