Restaurant Operations Manager

4 weeks ago


Swift Current, Canada 2 For 1 Family Pizza Full time
Restaurant Assistant Manager

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at 2 For 1 Family Pizza. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Evaluate daily restaurant operations to ensure efficiency and quality
  • Monitor staff performance and provide coaching and feedback to improve performance
  • Plan and organize daily restaurant operations, including menu planning, inventory management, and scheduling
  • Recruit, train, and develop a high-performing team of staff
  • Set staff work schedules and ensure adequate staffing levels
  • Supervise staff and ensure compliance with company policies and procedures
  • Train staff on new procedures and policies
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide exceptional customer service and ensure a positive dining experience for all customers
Support for Diverse Groups:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Recruits and supports newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Work Term: Permanent

Work Language: English

Hours: 35 to 40 hours per week


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