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Field Service Technician

1 month ago

Winnipeg, Manitoba, Canada New Flyer Full time
Job Title: Field Service Technician

At New Flyer, we are committed to designing and delivering exceptional transportation solutions that are safe, accessible, efficient, and reliable. We are seeking a highly skilled Field Service Technician to join our team.

Job Summary:

The Field Service Technician will be responsible for providing technical support and service to our customers, including acceptance and in-field service for bus deliveries. This role will involve troubleshooting and repairing all OEM systems, assisting suppliers in troubleshooting, and performing retrofit work as assigned.

Key Responsibilities:
  • Understand and use the New Flyer core values when working inside and outside the New Flyer organization.
  • Follow all applicable laws, arrive for assignments on time, and follow all New Flyer travel policies.
  • Travel to work site locations assigned by the Regional Project Service Manager (RPSM).
  • Complete training assigned by the RPSM.
  • Maintain a toolset sufficient to do repair work on New Flyer buses.
  • Troubleshoot and repair all OEM systems as assigned by the RPSM.
  • Assist suppliers in troubleshooting assigned by the RPSM.
  • Perform retrofit work assigned by the RPSM.
  • Operate and maintain service vehicle if provided.
  • Organize and lead retrofit crews as assigned by the RPSM.
  • Communicate the status of assignments daily through text or email to the Regional Director, RPSM Team Lead, and RPSM.
  • Act as interim site manager during an RPSM absence as assigned by the RPSM or RPSM Team Lead.
  • Report all issues affecting New Flyer product or business to the RPSM.
  • Maintain tracking documents as assigned by the RPSM.
  • Review the iBus website regularly.
  • Other duties as assigned.
Requirements:
  • High School, Trade School, or equivalent.
  • 5 years' work experience or equivalent.
  • Diagnostic tools, hand tools.
  • Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, 608 certification, ASE transit certifications, CDL license.
  • Must be able to perform workman/mechanic duties.
Why New Flyer:

We offer a competitive wages and comprehensive benefits package, a continuous learning environment, and the ability to advance your career with a growing company. We have been named a Manitoba Top Employer for 2020 and have a strong commitment to employee development and well-being.