Field Service Technician

2 weeks ago

Winnipeg, Manitoba, Canada Randstad Canada Full time
Job Title: Field Service Technician - Mechanical Equipment Specialist

Job Summary:
We are seeking a skilled Field Service Technician to join our team in Canada. As a Field Service Technician, you will be responsible for servicing and installing electrical, pneumatic, and mechanical equipment at customer sites. You will also perform preventive maintenance, troubleshooting, and emergency repairs on equipment.

Responsibilities:
- Supports the sales staff in servicing equipment
- Installs new equipment at customer sites
- Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
- Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
- Maintains excellent customer service and customer satisfaction
- Demonstrate applicable company software capabilities to the customer
- Prepares timesheets, service reports, and installation forms, a timely and accurately
- Accurately track expenses and complete expense reports in a timely manner
- Maintain a safe work environment and operate within OSHA/MIOSHA guidelines
- Communicate with other departments as necessary
- Ability to work overtime as required by workload and customer necessity
- Other duties as assigned by management

Requirements:
- Canadian citizen based in either Winnipeg or Calgary
- Ability to travel freely between Canada and the US
- Strong electrical, pneumatic, and mechanical knowledge
- High School Diploma required, Associate Degree in a technical discipline is preferred
- 2 – 4 years of experience in a similar technical position
- At least one year of experience in a customer service role
- Ability to travel 90% as assigned by management
- Candidates with Trumpf laser machine experience, Amada Laser, Mazak laser, and other similar laser machinery experience
- Valid Driver's License with no more than two (2) points on a driving record within a three (2) year period
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Able to effectively use the Internet
- Ability to understand and use I/O structure for technical troubleshooting purposes

What We Offer:
- Competitive wages
- Travel per diem and expenses covered by the company
- Great opportunities for OT after 40hrs
- Consistent schedule

How to Apply:
Apply directly to this post or email your resume to ty.hinds@randstad.ca with the subject line 'Field Techn WPG/CGY'

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