Security Operations Manager
4 weeks ago
Job Title: Security Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Security Operations Manager to join our team at Paladin Security. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our security department at 15, 16 York Street, a large mixed-use facility in downtown Toronto.
Key Responsibilities:
- Develop and implement coaching skills to drive engagement and improve performance.
- Conduct and document monthly meetings with Lead Hands to ensure alignment and progress.
- Collaborate with the Manager to implement new technologies and drive service and efficiencies.
- Ensure property team identifies and executes action items to close compliance gaps and eliminate recurring deficiencies.
- Supervise all aspects of security operations, including monitoring dress, deportment, and written reports of staff.
- Investigate tenant complaints, thefts, and suspicious activities promptly and provide feedback to tenants and the Manager.
- Mediate internal staff conflicts, provide evaluations and recommendations, and interview, hire, and discipline if required.
- Liaise with tenants on behalf of the Manager's management team to resolve issues and concerns.
Requirements and Qualifications:
- Valid Ontario Security Guard License.
- Valid Standard First Aid and CPR Level - C certification.
- Covid-19 - Fully Vaccinated (Min 2 doses).
- Minimum 2+ years of experience working in Security or equivalent.
- Basic computer skills and knowledge of applicable federal, provincial, and municipal legislation and regulations.
- Excellent interpersonal, communication, and decision-making skills.
About Paladin Security:
Paladin Security is a leading provider of security services, committed to making the world a safer and friendlier place. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun. If you are a motivated and experienced security professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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