Claims Adjuster II

1 month ago


SaintHyacinthe, Quebec, Canada Intact Financial Corporation Full time
About the Role

Nous sommes à la recherche d'un expert en sinistre pour rejoindre notre équipe grandissante.

Vous serez au cœur de ce que nous faisons le mieux : aider les gens. Vous travaillerez au sein d'une équipe passionnée et diversifiée d'experts en sinistre qui aident les clients à se remettre sur la bonne voie après un sinistre.

Responsabilités
  • Ouvrir les nouvelles réclamations au téléphone avec les clients, puis assurer une prise en charge immédiate de la situation.
  • Analyser les informations recueillies, déterminer la recevabilité et enquêter les circonstances d'une réclamation afin d'en déterminer les causes et réviser l'évaluation des dommages.
  • Recueillir les versions des faits des assurés et/ou témoins en les interrogeant sur les événements.
  • Utiliser les outils de façon efficace.
  • Déterminer le potentiel subrogatoire dans les dossiers.
  • Avoir une bonne gestion des réserves.
  • Gérer efficacement de son bureau et ses priorités.
  • Vérifier les détails de la police de l'assuré pour déterminer la couverture.
  • Collaborer efficacement avec différentes équipes, notamment celles de l'évaluation, de la souscription et la subrogation.
  • Veiller à la gestion efficace des coûts.
Compétences requises
  • Détenir un certificat d'experts en sinistre 5A et/ou 5B.
  • Posséder au moins 1 à 2 ans d'expérience à titre d'expert en sinistres
  • Bien connaître les produits d'assurance.
  • Solides compétences en gestion du temps.
  • Excellentes aptitudes à la communication écrite et verbale.
  • Avoir une bonne compréhension du processus de réclamation
  • Maintenir un haut niveau de performance et de productivité
  • Bilingue (français et anglais)
Avantages
  • Un programme de récompense financière qui reconnaît votre succès
  • Un plan d'achat d'actions de l'entreprise de pointe; nous matchons 50% des actions achetées
  • Un package de prestations de retraite flexibles et étendus, avec accès à la santé virtuelle
  • Des arrangements de travail flexibles
  • La possibilité d'acheter jusqu'à 5 jours supplémentaires par an
  • Un compte annuel de bien-être qui promeut un style de vie actif et sain
  • Accès aux outils et ressources pour soutenir la santé physique et mentale, l'adaptabilité et les relations avec les collègues
  • Un écosystème d'apprentissage dynamique au travail complet avec des parcours d'apprentissage, du contenu en ligne interactif et des programmes inspirants
  • Des réseaux de collègues animés par les employés pour éduquer, inspirer, amplifier les voix, construire des relations et offrir des opportunités de développement
  • Des leaders et des collègues inspirants qui vous aideront à grandir
  • Un programme d'impact communautaire, car ce que vous faites pour votre communauté est une partie de ce qui vous fait différent. Et comment vous contribuez à votre communauté devrait être tout aussi unique.


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