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Hotel Operations Supervisor

2 months ago

Grande Prairie, Canada 1722772 Alberta Ltd Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at 1722772 Alberta Ltd. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the work of 1 to 2 staff members
    • Provide guidance and support to ensure that staff are equipped to perform their duties effectively
  • Operational Management
    • Oversee the maintenance of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
    • Coordinate and assign tasks to ensure that all areas of the hotel are running efficiently
  • Staff Management
    • Hire and train new staff members in job duties, safety procedures, and company policies
    • Develop and implement training programs to enhance staff skills and knowledge
  • Customer Service
    • Ensure that all customer interactions are handled in a professional and courteous manner
    • Address customer complaints and concerns in a timely and effective manner
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a supervisory or management role
  • Language
    • Fluent in English